Returns & Exchanges

You are entitled to cancel your order within 30 days without giving any reason for doing so. The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by e-mail support@navinightvision.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging and have not been installed/modified

• You have a receipt of purchase

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which have been altered.

• The supply of goods which have been abused.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should contact us via email at support@navinightvision.com to request a Return Material Authorization Number (RMA #) and include this information with the returned item.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@navinightvision.com

LIMITED WARRANTY

This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state. Thalassic Corporation warrants to the original end-user/purchaser of the product (referred to in this section as the “Goods”) that for a period of one (1) year from date of purchase of the Goods (“Warranty Period”) such Goods will be free from material defects in material and workmanship.

Limitations. (1) The limited warranty does not apply to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (2) to cosmetic damage, including but not limited to scratches (including to lenses), dents and broken plastic on ports; (3) to damage caused by use with another product; (4) to damage caused by accident, abuse, misuse, tampering, grit, impact, fire, lack of proper care or maintenance, earthquake, or other external cause; (5) to damage caused by operating the Goods outside Thalassic Corporation’s published guidelines; (6) to damage caused by unauthorized parts or by service (including upgrades and expansions) performed by anyone who is not a representative of Thalassic Corporation; (7) to Goods that have been modified to alter functionality or capability without the written permission of Thalassic Corporation; (8) to defects caused by normal wear and tear or otherwise due to the normal aging of the Goods; or (9) if any serial number has been removed or defaced from the Goods.

WARRANTY CLAIMS

1) All claims under the limited warranty will require a Return Material Authorization (RMA) number. To discuss a warranty claim and acquire an RMA number, please contact Thalassic Corporation's CustomerService: support@navinightvision.com. You will be required to furnish a sales receipt/proof of purchase to indicate date of purchase and amount paid.

2) If your warranty claim is received within the Warranty Period, Thalassic Corporation's Customer Service will conduct a remote evaluation to determine whether the failure is covered under the limited warranty

3) If Thalassic Corporation's Customer Service determines that the failure is covered underthe limited warranty, Thalassic Corporation will, at its sole discretion, to either:

● repair or replace the Goods; or

● repair or replace the defective parts; or

● credit or refund the purchase price of the Goods.